2018年6月20日，国际人工智能算法与应用研讨会在天津赛象酒店盛大揭幕，联想新视界在会中与中科院先进院签订战略合作协议，并创新发布AH智能服务解决方案（AH Smart Service 1.0）。发布会过后，笔者有幸采访了联想新视界总裁白欲立和联想新视界CTO陆冬云博士，他们对AH智能服务解决方案作出了更加全面的解读，并分享了联想新视界的战略规划。

Intelligent service, enabling intelligent manufacturing
With the advancement of "made in China 2025" strategy, the transformation and upgrading of manufacturing enterprises in China is around the corner, however, intelligent manufacturing floor, in addition to realize intelligent manufacturing and management, intelligent service is a key ring, the

智能服务，赋能智造
随着“中国制造2025”战略的不断推进，我国制造企业的转型升级迫在眉睫，然而，智能制造的落地，除了要实现制造和管理的智能化，服务智能化也是十分关键的一环，传统的设备供应商也急需从“销售型”向“服务型”转变。白欲立表示：“未来三到五年，中国将重点推进采用新一代人工智能技术的远程运维服务，从而形成新一代智能服务的重点突破。”在这一背景下，联想新视界立足于当前市场需求，直击维保痛点，推出AH智能服务解决方案，三大服务模块、四个核心引擎，灵活适应用户需求，助力企业实现服务的智能化。

AH intelligence services solutions, three service module, the four core engine, flexible to meet the needs of users, help the enterprise to implement the intelligent of the service.
Three service modules: intelligent data, intelligent maintenance and intelligent simulation

智能数据、智能维修、智能仿真三大服务模块
目前，传统维保方式已经显现出了诸多不足，AH智能服务解决方案依托三大模块，覆盖了从企业产品远程监控，到维修人员技能培训等各环节的服务需求。

Based on the Internet industry, intelligent data service module and through the analysis of the data acquisition and storage, data mining of VR/AR display technology, to maximize the value of the data, presented in concise and clear way.

依托工业互联网，智能数据服务模块通过数据采集与存储、数据挖掘分析以及特有的VR/AR展示技术，将数据的价值最大化，用简明清晰的方式呈现出来。

智能维修服务将AH（Augmented Human）体现到了极致，背靠强大的支撑数据，利用智能派单系统、智能维保手册、远程专家系统，将数据应用到维修的全程工作当中，通过人工智能与AR技术，将售后维修提升到了新高度。

Intelligent maintenance service will be AH (Augmented Human) reflect to perfection, backed by strong support data, using intelligent single system, intelligent maintenance manual, remote expert system, the data is applied to the maintenance of the entire work, using the technology of artificial intelligence and AR will after-sales maintenance to new heights.

智能仿真服务则能够提供全套的工具链，高效地构建各种规模的仿真，基于VR、AR的技术，更加直观，能够迅速达到培训和效率优化的目的，大大降低企业人员的培训成本。

Intelligent simulation service can provide a full range of tool chain, effectively build all kinds of the size of the simulation, based on VR, AR technology, more intuitive, able to quickly achieve the goal of training and the efficiency of optimization, greatly reduce the enterprise personnel training costs.

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